By virtue of their basic design, sunrooms are a natural for do-it-yourselfers to buy kits directly from the manufacturer. And of course, there are a number of Web sites that offer sunroom kits that run the gamut from a few simple models to much more elaborate designs and features. But there are a number of questions you should get answers to before doing business with a sunroom kit company, keeping in mind that some of the answers to these questions could be deal breakers.
- Does the company provide a complete statement of what is included in the sunroom kit and what is not included?
- Does the company offer a warranty on its sunrooms? What does it cover?
- Do they provide online price quotes? Do their quotes include shipping costs?
- Does the company offer free shipping, but make up those costs by charging higher prices?
- Does the company offer permitting plans, permitting information, and permitting assistance?
- Does the company have any special promotions, incentives or seasonal price reductions?
- Where is the company located? How long has it been in business?
- What markets does the company serve?
- Does the company belong to the Better Business Bureau?
- Does it have the Good Housekeeping Seal?
- Does the company offer financing with good terms?
- Is the company’s Web site secure for online transactions to protect your information?
- Does the company’s Web site have good “Frequently Asked Questions” that answer all of your important concerns?
- Does the company offer to put you in touch with qualified contractors for installation of the sunroom? Are these contractors already installing their products, or do they have to locate a new contractor?
- Are there qualified, licensed and insured contractors in your area that install the company’s products?
- What type of glass is available? What type of insulation does the glass provide? Does the company offer ENERGY STAR qualified glass?
- Do they provide screens that are interchangeable with glass panels?
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